Contact Us

We're here to help reunite pets with their families

Have questions, feedback, or need assistance? Our team is committed to helping you use WhiskerWatch effectively. Choose the best way to reach us below.

General Support

Questions about using WhiskerWatch or need help with your account?

support@whiskerwatch.ai

Privacy & Data

Concerns about your data, privacy, or account deletion requests?

privacy@whiskerwatch.ai

Legal & Terms

Questions about our Terms of Service or legal matters?

legal@whiskerwatch.ai

Partnerships

Animal shelters, rescues, or organizations interested in partnering?

partnerships@whiskerwatch.ai

🚨 Lost a Pet Right Now?

If your pet is currently missing, don't wait for email. Take action immediately:

  1. Log in to WhiskerWatch and create a missing pet case
  2. Upload clear, recent photos of your pet
  3. Our AI will immediately start scanning for matches
  4. You'll receive instant notifications if your pet is sighted

Also contact local animal shelters, veterinarians, and post on community social media groups.

Quick Answers

How long does AI matching take?

Matching happens in real-time. As soon as someone reports a sighting, our AI compares it against your pet's profile instantly.

Is WhiskerWatch free?

Finder accounts are free forever. Guardian accounts (for registering your own pets) require a subscription starting at $4.99/month.

How accurate is facial recognition?

Our model for cats achieves 96.2% accuracy, and custom model for dogs performs similarly. However, always verify matches in person before taking action.

Can I delete my data?

Yes, absolutely. Go to Settings → Account → Delete Account. All your data will be permanently removed within 30 days.